Stickley - Happy with quality and customer service
I’ve been very happy with my dinning room set I had an issue with the table and they sent a technician out but didn’t fix to my satisfaction. The factory relaxed the table no questions asked.
I purchased quite a bit of Stickley furniture when I bought my house. I always thought that Stickley was of the highest quality, that's why I furnished my house with their products. For the prices they charge you would expect their products to be higher quality, but...Read more
Stickley - Dried out ,worn, faded leather sofas.
Thinking that we bought an American product, we received delivery of 2 leather sofas that had the appeancce of having been on the showroom floor near windows,unprotected from sunlight. Having paid nearly $10 000, we expected an excellent product."built in America" Never again will we ever buy without research on the company & their service record.
Our recliner was purchased and was defective. We have attempted for one year to have Stickley replace the defective part and they have not been successful nor do they care about our $2400 leather recliner. We spent a tremendous amount of money for the recliner and...Read more
I wanted to buy a particular bed frame from this company. Of course you can't find a price anywhere online so I called the closest dealer and no, they can't just look up the price, they have to look it up and call me back. Hello? Is this not the 21st century? Three...Read more
I know that your company has in place to get rid of people that are close to retirement or have due a long vacation. Your hireing practices are all about saving money no matter the cost in human terms. No i do not work for you or ever had but i have seen first...Read more
I didn't like
- People in charge of workers
I paid nearly $3,000 for the Grisham recliner in August 2015. After sitting in the recliner for several weeks (not very often), I found that the filling in the back cushion compressed so much that there was absolutely no lower back support when reclining even half...Read more
WE purchased a Stickey leather chair. The leather discolored after less than 6 months. Stickley said oils in the hair must of done the discoloring, They will not stand behind their product or even help us to get it fixed. They didn't even offer. I would Never would...Read more
Reviewing the store where the furniture was purchased is not helpful, although my experience was top notch. The furniture is beautiful and one can tell it's made well. I like that it's not "trendy" styling and will look and wear well for many years. My only...Read more
Less then a year ago I purchased a Nicholas and Stone table by Stickley The top started to peel and the furniture store returned it after I sent pictures of problem I got a phone call today Not their problem but will refinish for $400.00 more Buyer be warnedRead more
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