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Waited 6 months for our furniture after paying in full to our store & when it was delivered quality control was awful. Am waiting now again for a replacement set another 5 months later and still no replacement. Am disappointed in the Stickley product and they are not...
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2.0
#1394385
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Stickley - Happy with quality and customer service

I’ve been very happy with my dinning room set I had an issue with the table and they sent a technician out but didn’t fix to my satisfaction. The factory relaxed the table no questions asked.
4.7
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Advertised vs Delivered
Customer service
Delivery Service
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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#1377259
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I purchased quite a bit of Stickley furniture when I bought my house. I always thought that Stickley was of the highest quality, that's why I furnished my house with their products. For the prices they charge you would expect their products to be higher quality, but...
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#1356125
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Stickley - Dried out ,worn, faded leather sofas.

Thinking that we bought an American product, we received delivery of 2 leather sofas that had the appeancce of having been on the showroom floor near windows,unprotected from sunlight. Having paid nearly $10 000, we expected an excellent product."built in America" Never again will we ever buy without research on the company & their service record.
#1258803
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Our recliner was purchased and was defective. We have attempted for one year to have Stickley replace the defective part and they have not been successful nor do they care about our $2400 leather recliner. We spent a tremendous amount of money for the recliner and...
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Anonymous
William

All that anger and very little explanation of fact ; and I have a sneaking suspicion that you have botched the complaint process i.e. how many Certified Mail return receipt re...

1.0
I didn't like
  • During the past year no solution to defective recliner issue
  • Lack of interest in me as a valued customer
  • Poor quality chair
#1211144
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I wanted to buy a particular bed frame from this company. Of course you can't find a price anywhere online so I called the closest dealer and no, they can't just look up the price, they have to look it up and call me back. Hello? Is this not the 21st century? Three...
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#998338
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I know that your company has in place to get rid of people that are close to retirement or have due a long vacation. Your hireing practices are all about saving money no matter the cost in human terms. No i do not work for you or ever had but i have seen first...
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1.9
I didn't like
  • People in charge of workers
#869092
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I paid nearly $3,000 for the Grisham recliner in August 2015. After sitting in the recliner for several weeks (not very often), I found that the filling in the back cushion compressed so much that there was absolutely no lower back support when reclining even half...
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#821851
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Stickley does not stand behind their product.
Stickley does not stand behind their product.
WE purchased a Stickey leather chair. The leather discolored after less than 6 months. Stickley said oils in the hair must of done the discoloring, They will not stand behind their product or even help us to get it fixed. They didn't even offer. I would Never would...
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Anonymous
Pstein15

True what they say about medication and hair oil. We have two high quality recliners of another brand. My wife’s leather headrest looks brand new after 10 years. Mine was very...

Anonymous
Anonymous

I have leather recliner type chairs from a quality American Manufacturer. I had to replace the leather headrest after 10 years, due to staining. The new one was badly stain...

2.3
Wyoming,Pennsylvania
#805422
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Reviewing the store where the furniture was purchased is not helpful, although my experience was top notch. The furniture is beautiful and one can tell it's made well. I like that it's not "trendy" styling and will look and wear well for many years. My only...
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#639459
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